Help Scout vs Quo (formerly OpenPhone)
Comprehensive comparison of features, pricing plans, pros & cons, and overall verdict to help you choose the best tool for your business.
โก Quick Verdict: Which Should You Choose?
Choose Help Scout if:
- You need starting prices from $0/mo.
- Key Advantage: Commission: Get a bonus $50 for every 5 referrals.
Choose Quo (formerly OpenPhone) if:
- Your budget aligns with $0/mo.
- Key Advantage: Commission: Earn 20% of purchase price for 12 months!.
Help Scout
12,000+ businesses use Help Scout to delight and retain more customers across all their support channels. With email, chat, and social conversations in one place, nothing slips through the cracks.
Quo (formerly OpenPhone)
Win more customers with Quo. The next-generation phone system to engage customers, collaborate with your team, and scale your reach with AI โ without losing the personal touch. Rated #1 in customer satisfaction on G2 and trusted by 90,000+ companies, Quo brings calls, texts, and customer information into one easy-to-use, AI-powered platform.
Feature & Capability Comparison
| Comparison Metrics | Help Scout
โ
4.5 (100+ reviews) FREE /month
Get Started โ
| Quo (formerly OpenPhone)
โ
4.5 (100+ reviews) FREE /month
Get Started โ
|
|---|---|---|
| ๐ฏ Best Suited For | General Multi-Accounting | General Multi-Accounting |
| ๐ Free Plan / Trial | Paid Plans Only | Paid Plans Only |
| Free Profiles Included | - | - |
| RPA / Automation | - | - |
| Mobile Device Fingerprints | - | - |
| Cloud Profile Launching | - | - |
| API / Developer Access | - | - |
| ๐ Key Advantages |
|
|
| Full Help Scout Review & Breakdown โ | Full Quo (formerly OpenPhone) Review & Breakdown โ |
Pros & Cons Breakdown
Help Scout Pros & Cons
Advantages
- โ Commission: Get a bonus $50 for every 5 referrals
- โ Commission: Earn 20% of every deal closed if you refer 11+ customers in the last 3 months
- โ Commission: Earn $250 for each referral after your first
- โ Commission: Get a bonus $50 for every 5 referrals.
- โ Commission: Earn 15% of initial MRR, recurring monthly for first year billing!
- โ Commission: Earn $250 for each referral after your first.
- โ Commission: Earn $300 for your first new paying customer you refer!
- โ Commission: Earn 15% of every deal closed if you refer 1-10 customers in the last 3 months
- โ Commission: Earn $250 for each paying customer referred
- โ Commission: Earn 20% of every deal for the first 12 months
- โ Commission: 25% of Deal
- โ Commission: Earn 15% for the customers first year!
- โ Commission: 25% of Deal
- โ Categories: Collaboration & Productivity, Customer Service, Commerce
Quo (formerly OpenPhone) Pros & Cons
Advantages
- โ Commission: Earn 20% of purchase price for 12 months!
- โ Commission: Earn 20% of purchase price for 12 months!
- โ Commission: Earn 20% of purchase price for 12 months!
- โ Commission: Earn 20% of purchase price for 12 months!
- โ Commission: Earn 20% of purchase price for 12 months!
- โ Commission: Earn 25% of purchase price for 12 months!
- โ Commission: Earn 15% of purchase price for lifetime of the customer!
- โ Commission: 25% revenue share for the first 18 months
- โ Commission: Earn 20% revenue share for 12 months
- โ Commission: 10% revenue share for 24 months
- โ Commission: Earn 20% revenue share for 24 months
- โ Commission: Earn $150 for every new customer!
- โ Commission: 20% revenue share for 1 year
- โ Commission: Earn 20% revenue share for 24 months
- โ Commission: Earn $200 for every new customer!
- โ Commission: Earn 20% of purchase price for 12 months!
- โ Commission: Earn $200 for every trial!
- โ Commission: Earn 15% of purchase price for 12 months!
- โ Commission: Earn 20% of purchase price for 12 months!
- โ Commission: Earn 20% of purchase price for 12 months!
- โ Categories: Office Software, Vertical Industry Software, Customer Service, Sales, Collaboration & Productivity, Marketing
Frequently Asked Questions
โ Which is cheaper, Help Scout or Quo (formerly OpenPhone)?
Help Scout is generally more affordable, starting at $0/month compared to $0/month.
โ Does Help Scout or Quo (formerly OpenPhone) offer a free trial?
Help Scout does not explicitly list a free trial. Quo (formerly OpenPhone) does not explicitly list a free trial.
โ Which tool has a higher user rating between Help Scout and Quo (formerly OpenPhone)?
Help Scout holds a higher average rating of 0/5 stars.